Terms of service

QuickText Solutions provides missed call text back for local service businesses. When a call to your business line goes unanswered, an automatic text message is sent to the caller from a number registered to your business, and any reply is routed to you. Your existing business number does not change.

You confirm that you are authorised to act for the business you are signing up, and that the legal business name, address and tax identification number you give us are accurate. You authorise us to register your business identity with the phone carriers on your behalf so that business text messaging can be approved. Inaccurate details are the most common reason a registration is rejected.

Carrier approval normally takes five to eight business days and is outside our control. We will tell you the day your service goes live and test it with you before we treat it as delivered.

The service is $197 per month. Billing starts on the day your service goes live, not the day you sign up. A payment method is collected at signup and is not charged before go live. Fees are billed monthly in advance and are not prorated for a partial month.

There is no long term commitment. Either party may cancel at any time with seven days written notice, and there is no cancellation fee. The service runs to the end of the period you have already paid for. Ask us to cancel through the form on our home page and we will confirm in writing.

The service may only be used to reply to people who have called your business. It may not be used to send marketing campaigns, bulk messages, or messages to numbers that have not contacted you. You are responsible for the content of the replies you send to your customers and for complying with the messaging rules that apply to your business. We may suspend the service if it is used in a way that puts carrier approval at risk.

Message delivery depends on mobile carriers and the messaging platform we build on, and we cannot guarantee that every message is delivered or delivered instantly. The service is a helpful backup, not a replacement for answering your phone. To the extent the law allows, our liability is limited to the fees you paid us in the month the problem occurred.

We may update these terms. If a change matters to you, for example a price change, we will tell you before it takes effect. Questions go to tysonquicktext@gmail.com or through the form on the home page.